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Privacy Policy

A legal disclaimer

Last Updated: 18th November 2025

 

Hand Fulla Soul (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law (including UK GDPR).

1. Who We Are

 

Hand Fulla Soul is a trading name of Tom Stone Music Ltd.

Registered in England & Wales.

Email: mail@handfullasoul.com

Phone: 07872 436 671

 

We act as the “data controller” for the information you provide.

 

2. What Information We Collect

 

 

Information you give us directly

 

When you:

 

  • Fill in an enquiry form

  • Book a call (via Calendly)

  • Contact us by email, WhatsApp, or phone

  • Subscribe to updates

    We may collect:

  • Name

  • Email address

  • Phone number

  • Event details (date, venue, requirements)

  • Any other info you choose to share

 

 

Information collected automatically

 

Like most websites, our site collects:

 

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Interaction data

 

This happens through cookies and analytics tools.

 

 

Information collected through third parties

 

We may receive limited information via:

 

  • Calendly (booking details)

  • WhatsApp (your phone number and messages)

  • YouTube/Vimeo (video embedded analytics)

  • Wix analytics cookies

 

 

3. How We Use Your Information

 

We use your data to:

 

  • Respond to enquiries

  • Provide quotes and availability checks

  • Arrange calls and bookings

  • Deliver our services

  • Improve our website

  • Keep records for tax and accounting

  • Protect against fraud

 

We do not sell your data to anyone.

 

 

4. Legal Basis for Processing

 

Under UK GDPR, we process your data based on:

 

  • Legitimate interests (responding to enquiries, running our business)

  • Contract (performing our services)

  • Consent (marketing emails, if we ever add this in future)

  • Legal obligation (tax/financial records)

 

 

5. Sharing Your Information

 

We may share data with:

 

  • Website/hosting providers (Wix)

  • Booking service (Calendly)

  • Analytics providers (Wix Analytics, Google Analytics if added)

  • Email/CRM tools (if used)

 

All providers only process your data on our behalf and cannot use it for their own purposes.

 

 

6. How Long We Keep Your Data

 

We keep data only as long as necessary:

 

  • Enquiries: up to 2 years

  • Booking records: up to 7 years (for accounting/tax)

  • Analytics data: set by each provider (usually 26 months)

 

 

7. Your Rights

 

You have the right to:

 

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent (if consent was used)

  • Complain to the ICO at ico.org.uk

 

To exercise your rights, email mail@handfullasoul.com.

 

 

8. Cookies

 

Our site uses cookies for:

 

  • Site performance

  • Security

  • Analytics

  • Embedded videos

  • Calendly

 

You can control cookies in your browser settings.

 

(A full cookie breakdown is listed in the Cookies Policy.)

 

 

9. Changes to This Policy

 

We may update this policy occasionally. The latest version will always appear on this page.

 

 

End of Privacy Policy

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